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XBLUE X16 Headset – Considerations and Options

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XBLUE X16 Headset Compatibility is accomplished in two ways: Via the Headset jack on the side of the telephone In-Line with the Handset cord at the handset connector on the phone. In-line connection: Most headset control boxes allow this connection The Headset control box is connected to the X16 telephone at the HANDSET connection point It is necessary to […]

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Finding Your X-25 or X-50 Server IP Address

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In order to program your X-25 or X-50 server you need to know the IP address of the server unit.  Default settings are found in the X-25 Quick Start Guide or X-50 Quick Start Guide.   However, the default setting may have changed based on your network setup and programming.  Here's how you easily find the address from […]

The post Finding Your X-25 or X-50 Server IP Address appeared first on My Site.

Ports used in the X-25 and X-50

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Ports TCP/UDP Purpose 21 TCP FTP 22 UDP SSH 23 TCP Telnet 69 UPD TFTP 80 TCP Web – Required for Programming 514 UDP System Log 5060 UDP SIP – Telephone Lines – Trunk Signal 5070 UDP SIP – X-2020 SIP Telephone 5897 UDP PTC Client 30,005 UDP TR69 Port 30,000 – 30,031 UDP RTP […]

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QoS X25 X50

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QOS has been implemented in the X50/X25 in two ways… – DSCP flagging – which is the flagging of packets as priority packets – Bandwidth Control – this is the arbitrary allocation of bandwidth for voice versus non-voice traffic at the ingress/egress of the router. When using DSCP flagging …its a packet-label that marks voice […]

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How To Log Into X-25 System Admin

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The X-25 and X-50 system Configuration screen is accessed from your computer.  This will be where most of your programming of the system is done. In here, you can program features like phone company line keys, create virtual extensions, setup call groups, and setup VoIP Lines (SIP Trunks). Items you will need: Windows-based Computer: It […]

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X-25 X-50 Direct Transfer to Voicemail

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Starting with software version V0.3.5 on the X-25 or  V0.9.10 on the X-50, users now have the ability to: Leave messages in another extension’s voice mail without first calling the extension Transfer calls directly to an extension’s voice mailbox. This is a great feature if the person you want to contact is busy and just […]

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Specifications (specs) – WATTS of XBLUE IP Telephones

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The WATTS of the IP Phones matter most when using POE data switches.  WATTS is a measurement of power consumption. There are several modes to consider when determining the anticipated power consumption however in general terms simply prepare for the most power that will be consumed. XBLUE IP Phones are; X2020 and X3030. Their respective […]

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X16VLM – Finding the IP Address

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Finding the IP Address of the X16 X16VLM (VOIP Line Module) can be done in several ways. The easiest is to connect it to the X16 as instructed in the XBLUE VoIP Telephone Line Module Quick Install Guide …then press a line button connected to the X16VLM (this must be a line button corresponding to […]

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How to Save X16 Voice Mail Messages to Your PC

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Recently we received the following Question: How can I save a voicemail .. let’s say to a flash drive, or to my computer so that I can email it to someone? Here’s our answer:  The X16 let’s you listen to your voice mail messages over the phone’s handset of speakerphone.  In order to save a voice […]

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Dial By Name

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Dial By Name or Directory Dialing or Look Up… whatever you’re used to hearing it called is the processing of collecting digits from a caller that correspond to the name of the person that want. In the X25 and X50 XBLUE systems this is setup as a specific digit that is dialed from the Auto […]

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Gain For FXO

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Gain For FXO (<serveripaddress>/gainforfxo.html) The X25 and X50 systems provide for adjustments on the PSTN ports that can be used to optimize the voice quality. This can be especially useful when analog line do not meet industry standards and the serving carrier is unable/unwilling to bring the settings to the optimum conditions. These gain adjustments […]

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X16 Voicemail FAST

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XBLUE X16 Voicemail FAST is here to tell you how to program your X16 telephone system for the most direct method of getting a caller to voicemail. In the X16 there are two voice processing systems. First the Auto Attendant… Second is Voicemail… Auto Attendant: Plays a Message to the caller based on system mode […]

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X16 CO MSG – How to Clear CO MSG

Tie Lines – XBLUE IP Telephone Systems

Sonicwall / Firewall

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Sonicwall – settings (one iteration) – Firewalls in general Sonicwall Firewalls are probably the most known name in firewall protection but they are just one of many options. Regardless of which firewall you use the primary goal of a firewall … Read More

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Finding Your X25 or X50 Server IP Address

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In order to program your X25 or X50 server you need to know the IP address of the server unit.  Default settings are found in the X25 Quick Start Guide or X50 Quick Start Guide.   However, the default setting may have changed based on your network setup and programming. 

Here's how you easily find the address from any X2020 & X3030 VoIP Phone connected to your system:

X2020 Navigation Keys Used During VoIP Phone Programming

  • Menu Softkey Button: Located below the display screen with a line pointing to where the screen says "Menu"
  • Enter Button: The silver button with a check mark in the center.
  • Navigation Keys: Used to scroll up, down, right or left. This will appear as a black circle around the enter key.
  • Number Keys: These are the larger buttons with numbers on them used for dialing.

Steps to find your X25 or X50 server IP address:

  1. On your X2020 phone, press Menu (located just below the display at left)
  2. Press the down arrow until you get to "Admin" then press Enter
  3. Input the Administrator password (1234 by default), then press Enter
  4. Scroll down to SIP, then press Enter
  5. "SIP Server" is the first choice, press Enter
  6. "SIP Proxy" is the first choice , press Enter
  7. The numbers that appear under "SIP Proxy Server:" is your server's IP address

Write down this address and then enter it into your browser's URL / Address bar to connect to the X25 or X50 server.  

X-2020-1024x938

X3030 Navigation Keys Used During VoIP Phone Programming

  • Menu Softkey Button: Located below the display screen with a line pointing to where the screen says "Menu"
  • OK Button: The button with OK written in the center.
  • Navigation Keys: Used to scroll up, down, right or left. This will appear as a black circle around the enter key.
  • Number Keys: These are the larger buttons with numbers on them used for dialing.

Steps to find your X25 or X50 server IP address:

  1. On your X3030 phone, press Menu (located just below the display at left)
  2. Press the down arrow until you get to "Admin Setting" then press Enter
  3. Input the Administrator password (1234 by default), then press Enter
  4. Scroll down to Voice Setting, then press Enter
  5. "SIP Server" is the first choice, press Enter
  6. "SIP Proxy" is the first choice , press Enter
  7. The numbers that appear under "SIP Proxy Server:" is your server's IP address

Write down this address and then enter it into your browser's URL / Address bar to connect to the X25 or X50 server.  

X3030straight

The post Finding Your X25 or X50 Server IP Address appeared first on XBLUE.com.

X25 X50 X50XL Quick Installation Guide

XBLUE Self Install Design Saves Money

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Save money with XBLUE Networks innovative Self Install business phone system design.  Every XBLUE Digital and VoIP phone system comes install ready with Auto Receptionist / Automated Attendant and a Voice Mail box for every system user.   And the best apart is we provide real live US based product support before you buy, when you install your new phone system and afterwards.

Each XBLUE systems includes many popular business phone system features and capabilities.  Features like hold, call transfer, conferencing and  intercom are already set-up and ready to use when you first turn on your new system. Even voice mail is ready to receive messages at every phone as soon as the phone is connected to the system.

We Can Help!   Contact us at 866-925-8312 or Send Us A Message before you buy, during installation or afterwards for on-going support.

The post XBLUE Self Install Design Saves Money appeared first on XBLUE.com.

X25 & X50 Config – Device Info – Summary

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Web Configuration (Programming) on X25 X50 X50XL

Your XBLUE Hybrid-IP Server is administered using a web-browser. The Device Info/Summary page is an overview of the current status of your XBLUE Hybrid-IP Server

Device Info - Summary

Device Info

Software Version - current software in use on the server

Bootloader (CFE) Version - Common Firmware Environment (low-level language) in use

Wireless Driver Version - WIFI adapter version number

Serial Number - The serial number of this server software platform (this is required in "XL" upgrades)

MAC Address - Media Access Control number assignment of the device at time of manufacture

System Up Time - the length of time since last cold start

LAN Info

LAN IP Address - current assigned Local Area Network IP Address (regardless of DHCP or Static Assignment)

Subnet Mask - current mask for the subnet; a filter through which all traffic not isolated to this subnet is passed to the next hierarchical subnet

WLAN SSID (Primary) - there are four WIFI segments available the Primary segment is listed here

WAN Info

WAN IP Address - current assigned IP Address on the Wide Area Network port

Default Gateway - The gateway address through which connection to the next hierarchical subnet is routed (most often the Internet gateway)

Primary DNS - First referenced Domain Name Server

Secondary DNS - Second referenced Domain Name Server

IGMP - Internet Group Management Protocol status

Firewall - FW status

Connection Status - connected/disconnacted

Date/Time

Server current date and time displayed

Device Info-Summary


 

Related Features

Features Affected by this data

Related Programming

Other related pages

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X25 & X50 SIP Trunk Field Definitions & SIP Packet Map

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Voice/Trunk/IP Trunk Data Fields

Scope

This document defines the data fields that are output as part of SIP Trunk packets and maps the data fields of the SIP Trunk programming screen to the packet components required. The examples given illustrate the data packet content using Wireshark packet screens and color-coded orientation of data in the packets to the corresponding data field in the XBLUE Server interface.

IP Trunk Page

Use the Voice/Trunk/IP Trunk page to input all information specific to the SIP Trunk provider requirements.

Phone Number

Phone Number is the Authenticated Telephone Number or Registration Extension

Auth ID & Auth Password

Authorization credentials for this registration (AKA Username & Secret)

SIP Proxy, Outbound Proxy, Registrar Server, Outbound Registrar Server (and Ports)

All Proxy and Server settings must match the requirement of the provider. See the info below categorized under Packet Map...

Register Expires

The time interval used to signal the Registrar Server and keep the connection current. (Registration Timeout)

Outgoing Caller ID

This data will be P-Asserted-Identity and seen at called phones with CID capability unless the service provider setting takes precedence.

Registration

Yes or No statement, is the account a registration type account?

Support E.164

E.164 is format... if Yes a “+” character will be added to the user information

VOIP Ports (formerly Support DID)

This is the number of concurrent calls that can take placed based on the subscription. Setting this dictates the number of VoIP Ports to allocate to this registration. In this case all 12 ports are usable for this provider only. (Only unused ports are available for other providers.)

Incoming Caller ID Priority

Since carriers and providers are so widely varied, the data received affects the display of caller information. Use this setting to adjust the priority of incoming traffic Caller ID data. The pull-down allows you to select the priority from the fields available in SIP packets: RPID (Remote Party ID), PID (P-Asserted ID), From (From header)

Call Forward

This is a temporary destination. E.g. if you want to forward all calls to a cell phone enter that number in the box. All calls into this registration will be redirected to that number. No other programming will be affected. Delete the contents of the box to return to normally programmed ringing destinations (in the system programming)

Local Port Local SIP Port for IP Trunk

This is the specified local port to be used for SIP Trunks

Local RTP Port for IP Trunks

This is the Base Port (first in the range) that will be used for Real Time Protocol IP traffic

End Dial

In some cases dialing a pound (#) is desired to enunciate the dialing is finished and the user wants the call routed at that time rather than wait for the Interdigit Timeout. (”Dial” display prompt can also be used.)

Interdigit Timeout

Generally the Server is unaware of connected call status. Interdigit Timeout is used to deduce the moment at which a dialed call is complete. After this timeout, SMDR and Call Log will be recorded.

Pause Time

Length of time to insert when a “P” or “p” is encountered in Call Routing

Session Timeout

The time interval used to determine if the call is connected

RPort

A NAT setting to assist SIP packets traverse the network when the XBLUE server is installed behind another router

Voice/Trunk/IP Trunk

Voice-IP-Trunk-page


 

Rules of Proxy/Servers programming:

  1. The data field “SIP Proxy” MUST contain data
  2. SIP Proxy is the SIP Trunk service provider URL or IP Address. (cannot be empty)
  3. The data fields “Outbound Proxy”, “Register Server” and “Outbound Registrar” can be empty
  4. When “Outbound Proxy”, “Register Server” and “Outbound Registrar” are empty the required data will be auto-filled with the data input into “SIP Proxy”.

IPTrunk Proxy


 

Packet Map: Phone Number, Registrar Server, Outbound Registrar, Register Expires

  • “Phone Number” is used in registration and part of the SIP packet user information “From”, “To” and “Contact” headers.
  • “Register Server” and its “Port” are used in the host part of the “Register URI”, “From” and “To” headers.
  • “Outbound Registrar” and its “Port” are used as the destination address of the Register packet.
  • “Register Expires” is used in the “Expires” header.

IPTrunk PhoneNumber Registrar Expires


 

Packet Map: Auth ID, Auth Password

IPTrunk Prox AuthIDy


 

Packet Map: Phone Number, SIP Proxy & Port, Outbound Proxy & Port, Outgoing Caller ID

  • For an outgoing INVITE packets, “Phone Number” is used in the user information in the “From” and “Contact” headers
  • “SIP Proxy” and its “Port” are used in the host part of the Request URI, “From”, “Contact” and “P-AssertedIdentity” headers.
  • “Outbound Proxy” and its “Port” are used in the destination address of the INVITE package.
  • “Outgoing Caller ID” is used in the user information of the “P-Asserted-Identity” header.

IPTrunk SIP Proxy OutboundProxy


 

Packet Map: Support E.164

When “Support E.164” is enabled, a “+” symbol will be added to the front of the user information of the Request URI and to the “To” headers for outgoing INVITE packets.

IPTrunk SupportE.164


 

Packet Map: Call Forward

When the “Call Forward” field has a number (destination), the number will be used in the user part of the “Contact” header of 302 Response to this INVITE for an incoming INVITE packet.

IPTrunk CallForward


 

Voice/Trunk/DID Table

Packet Map: Outgoing Call ID, Display Name

The DID Table is a directional designation for inbound traffic. Matched number are routed to the input destination for Day and Night modes. However the DID Table influences outbound traffic as well:

  1. Outgoing calls:
    If a DID entry is matched the IP Trunk INVITE packet “Phone Number” field of this IP Trunk channel will be used in the user part of the “From” and “Contact” headers.
  2. The DID Table “Display Name” field of the DID entry will be used in the Display Name part of the “From” and “P-Asserted-Identity” headers.
  3. If a DID entry is matched the “Outgoing Call ID” field of the DID entry will be used in the user part of the “P-Asserted-Identity” header.
  4. If the “Outgoing Call ID” field of DID Table entry is empty the “DID Number” field will be used in the user part of the “P-Asserted-Identity” header.

NOTE: The “Outgoing Caller ID” field of the IP Trunk channel will NEVER be used when when the outgoing call is initiated by an extension listed as a Destination for incoming calls.

Voice/Trunk/IP Trunk

IPTrunk (DID-IP Trunk page)

Voice/Trunk/DID Table

DID-Table+Packets

The post X25 & X50 SIP Trunk Field Definitions & SIP Packet Map appeared first on XBLUE.com.

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